- The lay business person may know enough about the law to assess whether the so-called specialist truly is a labour law expert.
- There are a great many so-called labour experts around.
- The brochures and other promotional materials you receive may look impressive but could be exaggerated.
- The fee may be so low that it could tempt you to use the consultant.
With all these pitfalls it is extremely difficult to choose a labour representative who will keep you out of trouble rather than land you in it! There are a number of reputable and highly competent labour law experts in South Africa. The question is, how does the businessperson fight his/her way through the jungle of misinformation to find the right expert? A number of guidelines in this regard can be useful. Try to ensure that the labour expert you choose:
- Has a tertiary qualification in the labour relations field
- Has substantial experience as a labour law consultant or labour lawyer
- Has a solid, hands-on background in corporate industrial relations
- Is closely affiliated to a business labour forum through which he/she can keep in touch with the latest developments in the industry, in trade union activity and in labour legislation
- Shows his/her updated knowledge of labour relations via publications, speaking at conferences and the presentation of seminars
- Has quick access to the latest labour statutes and to case law decisions
- Charges a fee that is affordable but not suspiciously low
- Is willing to share his/her knowledge via in-house training courses for your managers rather than trying to make you dependent on him/her
- Provides the full spectrum of labour law/industrial relations services as a comprehensive service rather than fragmented assistance. The services that should be offered include:
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- Chairing of disciplinary hearings
- Representation of employers at CCMA and bargaining councils
- Labour relations consultation, labour litigation and legal advice
- Industrial relations and human resources policy development
- Review and drafting of employment contracts
- Retrenchment, restructuring and rightsizing
- Negotiating and drafting union recognition agreements
- Union wage negotiations and strike handling
- Writing of legal opinions on all Labour Law and IR/HR matters
- Conducting of IR audits
- Implementation of employment equity
- Mentoring of HR/IR executives, managers, officers and trainee HR/IR professionals
Choosing the wrong expert is like using a blind guide. So, don’t enter the minefield until you have an expert who can see and deal with the dangers.